Privacy Policy for SMS Messaging

Effective Date: January 1, 2025 Last Updated: February 5, 2025

At Clear Home Inspection Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our SMS messaging services, in compliance with 10DLC (10-Digit Long Code) regulations.

1. Information We Collect When you communicate with us via SMS, we may collect the following information:
Your mobile phone number
Your name (if provided)
Details related to your scheduled home inspections or inquiries

2. How We Use Your Information We use your information exclusively for customer care purposes, including:
Responding to client text messages and inquiries
Providing details or updates regarding scheduled home inspections
We do not use SMS for marketing purposes or send unsolicited texts.

3. Data Sharing and Disclosure We do not sell, rent, or share your personal information with third parties. Your information is used solely for direct communication regarding our home inspection services. We may only disclose your information if:
Required by law or to comply with legal obligations
Necessary to protect the rights, privacy, safety, or property of Clear Home Inspection Ltd, its clients, or others

4. Message Frequency & Opt-Out Policy
Message Frequency: You will receive SMS messages only in response to your inquiries or regarding your scheduled home inspections.
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at the details below.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission is entirely secure.

6. Your Rights & Choices You have the right to:
Access, update, or correct your information
Opt out of receiving SMS communications at any time
Request the deletion of your information, subject to any legal obligations we may have to retain it

7. Children’s Privacy Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. Continued use of our SMS services constitutes your acceptance of the updated policy.

9. Contact Us If you have any questions about this Privacy Policy or our SMS messaging practices, please contact us at:
Clear Home Inspection Ltd 6140 Schloneger Dr NE Louisville, Ohio 44641 Arthur@clearhomeinspection.com 330-277-2950